Microkeeper Reviews

Microkeeper has an overall rating of 4.8 based on 19 reviews. Customer feedback on Microkeeper is mixed: Microkeeper reviewers highlight positive aspects like user-friendly interface, excellent customer support, customizable features, and seamless integration with other tools, which strongly appeal to small to medium-sized businesses looking for efficient workforce management solutions. However, Microkeeper is often criticized for its limited reporting options, occasional bugs, higher pricing compared to competitors, and lack of advanced features for larger businesses.

4.8/5.0

19 reviews

5 Stars

16

4 Stars

4

3 Stars

0

2 Stars

0

1 Star

0

All Microkeeper Reviews (19)
HazelNelson
October 25, 2022
"Outstanding Training, Support, and Product from Microkeeper"
Microkeeper's training, assistance, and the product are truly exceptional. I’m not exactly a tech whiz and had never handled payroll before. I had to get started with STP for my small business. My accountant had me in his office for most of a day trying to connect me to MYOB STP, and we barely scratched the surface: another day was gonna be needed. The online registrations for MYOB weren’t working, and he had to call in and wait forever to find that out. Not cool.

So, I took matters into my own hands and set up Microkeeper for STP pay runs, super, and PAYG for myself. The quick setup guide is packed with helpful explanations to ensure you get it right, and it works like a charm. Whenever I hit a snag or needed info, the tech support team was quick to respond via email or phone, and they even offered me a free 15-minute Google Meet to help me get started. The support staff really know their stuff and provide fast, practical, and effective advice. Plus, the product is super user-friendly and efficient. I highly recommend them, especially for anyone who’s just diving into this kind of thing.
organicwolf331
July 01, 2020
"Just Got a Job and Tried Microkeeper!"
I recently landed a job with a company that utilizes Microkeeper, and let me tell ya, the setup was a breeze. They’ve got my info logged, and it all felt safe and straightforward. The app is designed in a way that makes it super easy to find what you need without any fuss. Kudos to the developers and designers!
GladysSullivan
June 20, 2020
"A Complete Solution for Your Business"
This is a budget-friendly and user-friendly system that takes care of every aspect of handling business admin payroll. I really appreciate how it works well with compatible software and that it fits all types of trade and service industries. Microkeeper truly shines when it comes to customer support. Since it's Australian owned and operated, all services are local, and the communication from the team is straightforward and effective. I'd gladly suggest it for any small business.
crazyleopard991
June 02, 2020
"Microkeeper simplified the process for me..."
Microkeeper really simplified things for me when it came to finishing the required paperwork, all without stepping out of my home. This was super helpful since I don’t own a car and rely on public transport, which can make it tough to reach agencies at times.
nivekyellem
May 28, 2020
"Why hire out when you can handle it yourself?"
We've been using Microkeeper for nearly five years (since November 2015) and it just keeps getting better. Their developers are always making smart enhancements based on feedback from us, the users. It's a fantastic platform that can either work with other payroll systems or stand alone (which is how we roll with it). Most importantly, it functions smoothly, is easy to navigate, and allows both employers and employees to access past payslips, group certificates, and financial reports without any hassle.
JaniceGilbert
May 26, 2020
"Microkeeper: A Handy Tool for Managing Work"
Microkeeper is a super handy app that simplifies keeping track of your schedule and staying informed about work and employee manuals like never before.

One thing I wish could be better is the ability to check or modify my superannuation details. I faced quite a bit of hassle when I needed to update them for my job. Other than that, it’s a fantastic and user-friendly app.
greenlion549
May 25, 2020
"Joined a new workplace that relies on..."
I just began at a new job that relies on Microkeeper for clocking in and out, and I gotta say, I was really impressed with how user-friendly it is! Everything you need is right there in one app—time sheets, rosters, work zones, leave requests, pay slips, and group certificates! It's honestly one of the simplest programs I've ever dealt with as an employee! I really wish the other places I’ve been at had this kind of system.
Carolyn
May 23, 2020
"Microkeeper Shines Bright"
I used to work with Deputy about a year ago. That’s when the company made the switch to Microkeeper, and let me tell you, it was a bit rough at first. But soon enough, I realized how great it is to have timesheets and payroll all in one place. Plus, we really appreciate the casual chats, both work-related and just for fun, in the conversation tab.

Really liked this app!
Cheers,
Albert
gevilu02
May 19, 2020
"User-Friendly Login Options Simplify Everything"
What I appreciate the most about Microkeeper are the various login options like the fingerprint scanner and the time clock system for signing in and out. As a user, I can skip the hassle of invalid logins and dive right into my daily tasks without any barriers. The standout feature, though, is the facial recognition system. Especially during these Covid times, it’s great not having to touch shared surfaces that might expose me to germs.
ticklishkoala727
March 29, 2020
"Microkeeper Makes Tax Reporting a Breeze - STP"
I can’t recommend Microkeeper enough. I decided to use this service since my business has to meet the Single Touch Payroll (STP) standards. Basically, it’s about informing the ATO right when wage payments happen—unlike before, when you could just report it all at the end of the quarter. Microkeeper has made this process super easy for me. The support has been top-notch, whether I reached out through written queries or called them up. I got clear answers to all my questions—what more could you want?
greenrabbit221
November 03, 2019
"Smooth Sailing with the On-boarding Experience"
The on-boarding experience was super smooth and straightforward.

After chatting with the Sales crew, who provided me with a quick overview of the on-boarding steps, I was handed off to my 'Account Specialist.' They requested info about my team and how I handle their payments to help me get my account set up.
TaraLee
October 14, 2019
"A bumpy beginning, but things improved"
We initially had a rough experience with Samantha; she seemed to be hurrying through tasks and came off as a bit impatient. After I shared my worries about her approach, she got it, said sorry, and ever since, things have turned around. Now, she's way more patient, really gets our payroll issues, and is eager to assist.
pellissierchantelle
August 01, 2019
"Tricky at first, but smooth sailing after that."
For those just diving into rostering and timesheet systems, the setup can feel a bit overwhelming at the start. The support team is super patient and knows their stuff, helping me with anything I found confusing. But once you’re all set up, it’s a breeze! The only challenge now is getting the staff to remember to clock in and out.
sadcat896
July 29, 2019
"Running a Nano Business with Minimal Admin Help"
Operating as a Nano Business with just 0.2 days of admin support each week, I handle monthly payments and submit my BAS every quarter.

I'm really impressed with the assistance from Microkeeper.com.au, located in Geelong.

I informed my Accountancy Firm about this, hoping it can aid others like me who are trying to grasp the ATO requirements that now need to be reported directly with every payrun.

From what I gather as a beginner, this software seems to function quite effectively.
tinybear482
July 08, 2019
"A Big Shoutout to John at Microkeeper - What a Hero!"
I've had a real tough time with all those other STP providers, it was driving me nuts. But then I had a chat with John from Microkeeper, and suddenly, all my issues just vanished. This guy is super patient, really polite, and goes above and beyond to help out. Honestly, they should make a bunch of him to staff every helpline out there. I can't praise his service enough. Huge thanks, John!

View More Reviews

Have a question about Microkeeper?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.